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How can we help you?

Purchasing

Payment options, leasing, discount, used & second hand

On site maintenance

Make sure your BigAirBag is safe and lasts you many more years. We recommend doing a yearly inspection by a BigAirBag technician. We will also recertify your BigAirBag and re-train your staff on safe usage.

Training

Well trained staff will operate your BigAirBag safer and more cost efficient. They will know when and how to do maintenance and save you on unneccasary costs.

Parts & accessoires

Every now and then you need to replace a part or accessoire. You can now order everything straight from our webshop. We ship within 24 hours.

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Annual Inspection

Why are there price differences for the annual inspection per region?
What if major repairs are needed?
Can I schedule an inspection at any time?
Why is an Annual Inspection necessary?

Try and buy

Can I visit the BigAirBag Factory?
Can I try out the BigAirBag on location?
Do you offer leasing options?
Which payment options do you offer?
Who can use a BigAirBag?
I need advice in my own language
I want to try a BigAirBag out, where is the nearest one to my location?
How can I get in contact with BigAirBag?
Do you offer anything in stock or refurbished BigAirBags?
Can I replace a used BigAirBag for a new one?
Do you sell second hand, discounted, or outlet bags?
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Office visits and test jumping

Can I visit the BigAirBag Factory?
Can I try out the BigAirBag on location?
I want to try a BigAirBag out, where is the nearest one to my location?

Purchasing

How to choose the right size?
Do you offer leasing options?
Which payment options do you offer?
What is the price of a BigAirBag?
How can I get in contact with BigAirBag?
Do you offer anything in stock or refurbished BigAirBags?
How can I change or cancel my order?
Can I replace a used BigAirBag for a new one?
Do you sell second hand, discounted, or outlet bags?
What is the expected delivery date of my order?
I am looking to buy a second hand BigAirBag, what should I look out for?
I am looking to purchase spare parts for my BigAirBag, what’s the easiest way to do this?
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Our solutions

Do you offer installation & training on location?
How to choose the right size?
Who can use a BigAirBag?
How to make your sky a playground for your customers
I need advice in my own language
I want to try a BigAirBag out, where is the nearest one to my location?
What is the Peace of Mind Service contract? And what is included?
What is the expected delivery date of my order?
I am looking to buy a second hand BigAirBag, what should I look out for?
I want to sell my old BigAirBag, what are my options?
I am looking to purchase spare parts for my BigAirBag, what’s the easiest way to do this?
How do I book my annual inspection for my BigAirBag?
I have an airbag but it’s not a BigAirBag, can you guys help me or give me advice? Can you provide spare parts?
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Getting started with BigAirBag®

Do you offer installation & training on location?
How to choose the right size?
Which payment options do you offer?
Who can use a BigAirBag?
How to make your sky a playground for your customers
What is the price of a BigAirBag?
I need advice in my own language
How do I install my BigAirBag?
What is the Peace of Mind Service contract? And what is included?
How can I get in contact with BigAirBag?
I am looking to buy a second hand BigAirBag, what should I look out for?
How can I make sure I am up to date with the local regulations?
How do I clean my BigAirBag?
Can I use my BigAirBag without a Topsheet?
What pressure should my BigAirBag be at?
I am looking to train my staff on how to operate the BigAirBag. What can I do?
Is my warranty valid worldwide?
How often should I check my BigAirBag?
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Warranty

What is the warranty on my BigAirBag?
What is the Peace of Mind Service contract? And what is included?
How can I get in contact with BigAirBag?
How can I make sure I am up to date with the local regulations?
How can I access technical certificates? (Fire retardancy, TUV certificate, etc)
What can I do if my BigAirBag gets damaged during shipping?
Is my warranty valid worldwide?
What wear and tear is covered?
Topsheet is hovering/floating over the BigAirBag
The perimeter skirt is falling off the wall
There is a tear in the BigAirBag
My blower is making a strange sound
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Shipping and freight

Do you transport globally?
What are the expenses for transport of the BigAirBag to my location?
What is the expected delivery date of my order?
What can I do if my BigAirBag gets damaged during shipping?

Merchandise & Goodies

I want some awesome BigAirBag stickers, how can I get some?

BigAirBag Maintenance

What is the Peace of Mind Service contract? And what is included?
How can I get in contact with BigAirBag?
Can I replace a used BigAirBag for a new one?
How do I clean my BigAirBag?
Can I use my BigAirBag without a Topsheet?
I am looking to purchase spare parts for my BigAirBag, what’s the easiest way to do this?
I have lost my digital pressure manometer; how can I get a new one?
How can I access technical certificates? (Fire retardancy, TUV certificate, etc)
I have lost my manual, how do I get a new one?
What pressure should my BigAirBag be at?
I am looking to train my staff on how to operate the BigAirBag. What can I do?
How do I book my annual inspection for my BigAirBag?
I have an airbag but it’s not a BigAirBag, can you guys help me or give me advice? Can you provide spare parts?
How can I re-train my staff on how to operate the BigAirBag?
How often should I check my BigAirBag?
How can I book an annual inspection or a service appointment on-site or remote?
I have another problem with my BigAirBag, how can I fix this?
Topsheet is hovering/floating over the BigAirBag
The BigAirBag alarm system keeps going off
The Topsheet does not look flat
The perimeter skirt is falling off the wall
There is a tear in the BigAirBag
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Troubleshooting

I need advice in my own language
I want to sell my old BigAirBag, what are my options?
How can I make sure I am up to date with the local regulations?
I am noticing some issues with the BigAirBag, what’s the best way to troubleshoot this for a fast answer?
Can I use my BigAirBag without a Topsheet?
I am looking to purchase spare parts for my BigAirBag, what’s the easiest way to do this?
I have lost my digital pressure manometer; how can I get a new one?
How can I access technical certificates? (Fire retardancy, TUV certificate, etc)
I have lost my manual, how do I get a new one?
What pressure should my BigAirBag be at?
I am looking to train my staff on how to operate the BigAirBag. What can I do?
There has been an accident on my BigAirBag what should I do?
I have an airbag but it’s not a BigAirBag, can you guys help me or give me advice? Can you provide spare parts?
I have lost my BigAirBag operating manual, how can I get a new one?
How can I re-train my staff on how to operate the BigAirBag?
How often should I check my BigAirBag?
How can I book an annual inspection or a service appointment on-site or remote?
I have another problem with my BigAirBag, how can I fix this?
Topsheet is hovering/floating over the BigAirBag
The BigAirBag alarm system keeps going off
The Topsheet does not look flat
The perimeter skirt is falling off the wall
There is a tear in the BigAirBag
I think my BigAirBag is too hard / firm
I think my BigAirBag is too soft
My blower is making a strange sound
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Need help?

We’ll get back to you within 24 hours.

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