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BigAirBag Installer

By 8th April 2021October 1st, 2022No Comments

Full Time – Amsterdam

We’re looking for a BigAirBag installer & service technician.

Since 2005, BigAirBag is the world’s leading manufacturer of airbags for action sports and leisure applications. With a passionate team in Amsterdam, Austria and USA, we embrace a strong international brand identity. We are constantly innovating our landing solutions and sell FUN alongside the 3 main values: Quality, Safety & Service. Our products are sold globally in multiple languages and across many cultures.

As BigAirBag installer your week starts at our headquarters in Amsterdam, but will require to work remotely and travel to some of the most exciting sports facilities in the world. Your role is to make sure every BigAirBag is perfectly installed and our clients know how to work operate and maintain the products easily. Every time a BigAirBag is ordered, our account managers will introduce you to their client to prepare and plan the product-installation. Ideally, you’ll travel to all different locations and demonstrate the product yourself. So, don’t be afraid to spend some time in the car or in the airplane. During the past year we have also started doing more installation remotely. Therefore, part of your job is to cooperate on the instructional manuals with photos or video’s that will allow us to do more remote service work and train up partner companies through a video connection while the company continues to grow.

After every single installation you walk the client trough a basic product training, sign off the operational manual & revert back to the account manager. In this role it’s key that you have a hands-on mentality and you like to jump into a BigAirBag yourself! You’ll be the face of BigAirBag for our clients, therefore social skills are important. It’ll be your responsibility to make every customer feel special and have a good time with their BigAirBag.

Your key responsibilities

  • Scheduling and contacting customers around the world to inform them of the installation process
  • Delivering BigAirBag products as a driver trough Europe in the BAB-VAN
  • Delivering BigAirBag products by traveling to global locations
  • Installing BigAirBag products training the customers, single handed
  • Organizing and participating in events and demonstrations (within Europe)
  • Listen carefully to customer needs and requirements so we can help them improve their business
  • Provide support for all customers by phone and email
  • Warehouse management in the BigAirBag Factory and support in the operational process
  • Freedom to take on extra tasks that appeal to you and help BigAirBag to grow
  • Plan routes (for yourself and others) to stop by potential future customers abroad, give a brief explanation and make them enthusiastic so we can make more BigAirBag’s
  • Rock the brand by promoting BigAirBag all over the world while wearing our brand & merchandise!

You’ll need to be as stubbornly focused as we are.

We do more with less here, but it can be chaotic. We need you to be a cool head when things get crazy so that we maintain our focus on making our clients smile today.

And we want someone who wants to change the world with us.

At BigAirBag, you’ll get the chance to make your mark in a young, growing global company, with a lot of opportunity for personal growth. We don’t just want someone who can tick the boxes, we’re looking for someone that can solve problems of all sizes, lean into the chaos, and help us get better every day. Redefine your limits!

Some requirements

  • Solution-oriented
  • Communicative (English – verbally & written)
  • A passion for action sports and a click with the BigAirBag brand
  • Technically gifted, capable of organizing and carrying out product installations, inspections, training sessions, events and therefore traveling to locations all over the world.
  • Organised and ability to multi-task, prioritize, and manage your own (free) time
  • MBO / HBO level of thinking is required, experience, a good work ethic and flexible attitude are just as important.
  • Sometimes our clients require you to travel, be available or visit during the weekend.

And you can

  • Take the lead with a big group
  • Pro-active thinker
  • Work independently
  • Solve problems with technical insight
  • Travel alone and finding your way abroad
  • Being social and approaching customers for a sales pitch
  • Have a driver license
  • Work in a structured manner and handle a computer and camera.
  • Loading, unloading and driving a van and forklift

We offer you a basic salary, an expense allowance abroad, a lot of freedom and a very fun and exciting work environment. This position can be your trampoline for the future. If you have the gut feeling that you’d be a good fit, we’d love to talk. Call or mail and let’s get this party started!